A Customer Relationship Management or CRM program is basically a piece of software that is designed for businesses so that they can focus on their relationships with customers. In other words, CRM is a type of customer contact software. But there are a number of organizations that spend months of staff resources in attempting to justify the initial data warehouse and following CRM solution expenditures only to find out that in long-term the system grinds to a halt. This problem can be addressed
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03-11-2011
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Business:Business
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